ZF English

Bram Boon's achievements at ING after four years

19.06.2008, 19:45 9

This October, after 4 years at the helm of ING Asigurari, Bram Boon will take over ING's Greek subsidiary. In Romania, he will leave behind an insurance business that has doubled turnover since 2004 and a private pension fund that ranks first on the market with almost 1.4 million customers.
"It is the right time for me to leave, after the success I've had in the field of private pensions," says Bram Boon, the Dutchman who brought Romania's name to the fore throughout the ING group, after he succeeded in gaining the top position in private pensions.
Boon, 52, arrived in Romania in 2004, after having run the Indonesian insurance branch of ING.
He believes his biggest achievement is the lobby he made for pension reform. The lobby activities and the massive investments turned ING into a business that will be worth billions of euros over the next few decades.
The almost 1.4 million customers ING attracted to its mandatory pension fund were lured by the 43,000 marketing agents hired by the company and by an advertising campaign worth millions of euros. Whereas in the pension business, Boon's mission was to gain the leading market position, in insurance he probably had an even tougher task, that of maintaining the leading position. The first change he made after taking over ING Asigurari de Viata was to separate the company's management from ING Bank. At the time, the company's turnover revolved around 75m euros, however within four years turnover had doubled and reached 150m euros. The secret? The sales force was doubled and new products were launched. Despite the market's growth, says Boon, Romanians still do not have a culture of saving. "I'm disappointed we don't have fiscal incentives for life insurance and the ones for voluntary pensions are very low," says Boon.
The low level of savings also changed the company's business plans. In early 2008, Boon estimated the two voluntary pension funds of ING Asigurari would have 200,000 customers by December and the entire market would reach 600,000. However, ING's upbeat target was halved since the market is growing at a much slower pace than the company had anticipated.
In the first year after they were launched, ING Clasic and ING Optim saw yields of above 11%; the biggest on the market, and gained 28,000 customers.
On July 1st, Bram Boon will leave ING Romania, with the position of interim CEO at the company to be taken over by Cornelia Coman, the current deputy general manager. In early October, the company will appoint a new CEO.
"I'd prefer the new CEO to be a Romanian, but the decision will rest with the regional office of ING. The new general manager will have many things to do, including maintaining ING Asigurari's market share and developing distribution channels such as bancassurance and brokers".

Bram Boon
Will take over ING's Greek subsidiary in October, after 4 years at the helm of ING Asigurari
In Romania, will leave behind an insurance business that doubled turnover against 2004 and a private pension fund that ranks first on the market with almost 1.4 million customers
Considers his biggest achievement is the lobby he made for pension reform. These lobby activities and the massive investments will turn ING into a business that will be worth billions of euros over the few next decades

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